ClicksWizz Privacy Policy

Welcome to ClicksWizz! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data as you use our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

a. Personal Information

Account Information: When you sign up, we collect your name, email address, and Google account ID to authenticate and connect your Google Ads account.

User Content: We may collect feedback, inquiries, or other interactions you have with us.

b. Google Ads and Search Console Data

With your authorization, we access data from your Google Ads account to optimize and provide insights for your campaigns. This includes but is not limited to:

• Campaign performance metrics

• Keywords, ad groups, and other campaign settings

Additionally, we access your Google Search Console data for one part of our application to:

• Analyze organic search performance

• Monitor keyword rankings and impressions

• Identify opportunities to improve your website's search visibility

We only access the information necessary to provide the services you request and do not store Google Ads credentials, Google Search Console credentials, or full campaign data permanently.

c. Usage Data

We collect technical data about your interactions with our platform, including:

• IP address, device type, and browser version

• Pages viewed, actions taken, and time spent on our platform

This data helps us improve the platform and monitor performance.

2. How We Use Your Information

We use your information to:

• Provide Services: Access and analyze your Google Ads data to optimize and provide insights.

• Personalize Experiences: Tailor recommendations and insights based on your usage and preferences.

• Improve Platform: Analyze usage data to improve and troubleshoot our platform.

• Communicate with You: Send updates, support responses, and informational materials related to ClicksWizz. You can opt-out of marketing communications at any time.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in limited circumstances, such as:

• Service Providers: We use trusted third-party providers for hosting, data processing, and payment processing.

• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect ClicksWizz's rights and security.

Our service providers are obligated to keep your information secure and use it only for specified purposes.

4. Data Security

At ClicksWizz, we prioritize the security and privacy of your data. Our platform is built on enterprise-grade infrastructure provided by Supabase and Stripe, ensuring your information is protected by industry-leading security measures.

Infrastructure Security

ClicksWizz leverages Supabase for our database and infrastructure needs.

SOC 2 Type 2 Compliance: Supabase is SOC2 Type 2 compliant, which means it has been independently audited to verify its security controls meet the highest industry standards. This compliance is crucial for handling sensitive customer data and ensures:

Data Encryption: All your data is protected using:

• AES-256 encryption for data at rest

• TLS encryption for all data in transit

• Application-level encryption for sensitive information like access tokens and keys

Data Protection Measures

Our multi-layered security approach includes:

• Automated Daily Backups: Your data is automatically backed up every day through Supabase

• DDoS Protection: Advanced protection against distributed denial of service attacks through:

  • Cloudflare CDN protection

  • Brute force login prevention

  • Customizable rate limits for critical API routes

Payment Security

We process all payments through Stripe, ensuring:

• No credit card information is ever stored on our servers

• All payment processing is handled by Stripe's PCI Service Provider Level 1 certified infrastructure

• Maximum security for all financial transactions

Access Control and Authorization

• Role-Based Access: Strict controls over who can access your data

• Secure Authentication: Industry-standard authentication protocols

• Limited Data Access: Our staff only access customer data when necessary for support or maintenance

Vulnerability Management

Our security is continuously monitored and improved through:

• Regular security scans using industry-standard tools

• Proactive vulnerability management

• Continuous security updates and patches

Data Retention and Deletion

• You maintain control over your data

• Data is retained only as long as necessary for service provision

• You can request complete deletion of your data at any time

• We maintain minimal backup copies for disaster recovery purposes

Security Incident Response

In the unlikely event of a security incident:

• We will notify affected users promptly

• Provide detailed information about the incident

• Take immediate steps to prevent any further unauthorized access

• Work with security experts to resolve the situation

5. Data Retention

We retain your data only as long as necessary to provide our services and fulfill our business or legal obligations. You may request deletion of your data by contacting us. Note that we may retain limited information for record-keeping and compliance purposes after account deletion.

6. Your Rights

You have the right to:

• Access Your Information: Request a copy of the data we hold about you.

• Update or Correct Data: Update your account information or correct inaccuracies.

• Delete Data: Request deletion of your personal information, subject to our data retention policy.

• Withdraw Consent: Revoke permissions granted for Google Ads access.

To exercise any of these rights, contact us at support@clickswizz.com.

7. International Data Transfers

If you are accessing ClicksWizz from outside the country where our servers are located, your information may be transferred across international borders. We comply with applicable data protection laws and ensure adequate protection of transferred data.

8. Third-Party Links

ClicksWizz may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Children's Privacy

ClicksWizz does not knowingly collect or solicit personal information from anyone under the age of 18. If we learn that we have collected personal data from a minor without verification of parental consent, we will delete that information promptly.

10. Google User Data and OAuth

a. Google Data Collection and Usage

When you authorize ClicksWizz to access your Google account through OAuth, we:

• Only request the minimum necessary permissions required to provide our services

• Access your Google Ads data to analyze campaign performance and provide optimization recommendations

• Access your Google Search Console data to analyze organic search performance and identify optimization opportunities

• Use your Google account profile information solely for authentication purposes and to personalize your experience

b. Limited Use of Google User Data

ClicksWizz's use of Google user data adheres to Google's Limited Use requirements:

• We only use the data to provide or improve user-facing features that are prominent in the requesting application's user interface

• We don't use Google user data for serving advertisements

• We don't allow humans to read the data unless:

  • We have your affirmative agreement for specific data

  • It's necessary for security purposes or to comply with applicable laws

  • The data has been aggregated and anonymized so that individual users cannot be identified

c. Data Storage and Retention

• Google OAuth tokens are encrypted and stored securely

• We only retain Google data for as long as necessary to provide our services

• You can revoke our access to your Google data at any time through your Google account settings or by contacting us

• Upon revocation, we will stop accessing new data from your Google account

d. In-Product Privacy Notifications

We prominently display privacy notifications within our application:

• On the sign-up page before you authorize Google access

• In your account settings where you can manage connected services

• When we request additional permissions or access to Google services

These notifications are regularly updated to reflect any changes in how we use Google user data

11. Cookie Policy

ClicksWizz uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and serve personalized content. This section explains how and why we use cookies, and how you can manage your preferences.

a. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences, enable essential site features, and collect data about how you interact with our platform.

b. Types of Cookies We Use

c. Legal Basis for Using Cookies
Under the General Data Protection Regulation (GDPR), we must obtain your explicit consent before storing non-essential cookies on your device. We only place such cookies after you've given your consent via our cookie banner.

d. Managing Your Cookie Preferences
You can manage your cookie preferences at any time:

• Use the cookie settings link available on our website footer

• Adjust your browser settings to block or delete cookies

• Withdraw consent by clearing cookies from your browser

Please note that disabling certain cookies may impact functionality.

e. Third-Party Cookies
Some cookies may be set by third-party services we use (e.g., Google Analytics, Stripe). These providers have their own privacy policies which we encourage you to review.

f. Cookie Retention
Cookies are stored for varying periods depending on their type:

• Session cookies expire when you close your browser

• Persistent cookies remain until they expire or are deleted

12. Changes to This Privacy Policy

We may update our Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. For significant changes to how we handle Google user data, we will notify you directly through email or prominent in-app notifications. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

ClicksWizz Support
Email: support@clickswizz.com

By using ClicksWizz, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting us with your data and privacy.

Last Updated: March 22, 2025